In-App Home page

Wistia — 2023

Project

Wistia lacked a centralized, flexible landing page. New users got lost in onboarding and power users had no quick path back to their work. I led a 0–1, personalized Home that surfaces a content pulse, analytics snapshot, and clear next steps—accelerating activation and ongoing engagement.

Results

+7% click-through on Add Media
+4% activation rate
+40% analytics usage
+20% featured actions engagement

Team

1 PM, 4 engineers, and me as the sole product designer

My role

Research, wireframes, prototypes, usability testing, dev-ready specs, and cross-functional alignment

Timeline

Fall 2023 initial build; multiple iterations across 2024

Create Bar Interface
Digest Email Design
Next Best Action Feature
Recent Activity Module
Full home page interface design

Home V2 - Redesigned in Wistia UI

Single home page design view

This is an iterative update to the Home screen that aligns with the new redesign.

The Problem

Wistia had no centralized, flexible Home. New users got lost during onboarding, and power users lacked a fast path back to their work. This gap limited activation, adoption, and ongoing engagement.

Approach

Discovery (interviews, design studio workshop, usability testing) surfaced needs for a content pulse, quick creation, guided next steps, and a lightweight analytics snapshot. I translated this into wireframes and high-fidelity prototypes for Add Media, Next Best Action, Recent Activity, and Analytics Snapshot, partnering closely with PM, engineering, brand, and marketing to ship a cohesive v1.

To hit a four‑month delivery, we cut deeper personalization and A/B tested divergent layouts to validate direction quickly. The shipped foundation now supports future AI‑driven tailoring.

Key Results

+4% in account activation
+7% click rate for add media options
+20% in featured actions in Next Best Action
+40% accounts using analytics features

Reflection

Next, I’d strengthen component governance and expand tailored states to better match user jobs-to-be-done while keeping the surface area simple.

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